DIGITALIzation of
Complex Lending Business

The Challenge

SAVING COSTS BY SimplifyING complex project financing

Our client, a German universal bank, holds a strong position in the market as a specialist in international shipping, financing renewable energy projects, and financing commercial real estate projects in Europe. As a specialized financing provider, it is of particular importance to the bank to be able to undergo rapid decision-making processes, even for larger investments and thus complex financing structures and products, and to be able to provide its customers with information on the current status of a loan application at any time.

In the scope of a digitalization project, our customer wanted to optimize the process of applying for and granting loans for ship financing substantially. The bank's financing process was characterized by manual processing steps, a lack of transparency regarding the status of the process, and historically grown heterogeneous process flows. Further requirements resulted from the bank's internal restructuring process.

The following challenges shaped the requirements for the project's vision:

• Compiling the business data required for analyses and valuations involves frequent switching between systems, manual aggregation, and time-consuming duplicate entries
• Analysis and assessment tasks for decision-making in complex deals are performed in Word or Excel
• Lack of support for collaboration between front office and back office experts
• No system support in both standardized and rule-based processes
• Lack of transparency and overview of the processing status