Business App 'Deal Cockpit'
With the isfinancial banking platform, we implement digital solutions together with our customers that offer all functions required in lending business. In this project, our customer accelerated its decision-making process for loan applications by over 60 percent.
A German private bank wanted to optimize its corporate lending business. Digitalization initiatives in recent years had focused on the interface between the bank and its customers – much of the investments had been made to improve portal presence and expand onboarding processes. Behind the scenes of the portal, however, unconnected legacy systems, disruptive media, and paper-driven workflows continued to shape the work processes of experts in the financial institution's front-office, back-office, and operations units.
A digital expert workplace was intended to support employees in the market units in their specific tasks and speed up the processing of commercial loan applications.
Here is what the status quo was prior to the start of the project:
In a digital expert workplace, the application aggregates all data relevant to the processing context of the employee in the front office. The transparency created by the solution also simplifies collaboration with subsequent back-office units.
The use of the business app significantly accelerated the generation of an initial proposal for approval-relevant business transactions. In addition, interfaces of the application to the customer portal ensure that the bank can provide its customers with feedback on their ventures more quickly. After the end of the project, the private bank also benefits from our one-stop service, which includes business maintenance and support for the app.
Automated application processing,
digital data management
Direct connection
to the customer portal
Active system support
for smart collaboration
In this blog post, we explain how you can build customer-centric business apps quickly and easily using the tools and building blocks of the isfinancial platform.
knowis is a specialized software vendor located in Regensburg, Germany. Founded in 2004, the mission is to develop highly flexible solutions in an agile approach, particularly with regard to managing and automating complexity.
Hermann-Koehl-Str. 2a
93049 Regensburg
Germany
Phone: +49 (941) 409 249 - 0
Fax: +49 (941) 409 249 - 29
E-mail: info@knowis.de